Refund and Returns Policy
Thank you for shopping at Ethnic Attire. This Shipping and Delivery Policy outlines our shipping practices, delivery options, and terms and conditions that apply to all purchases made through our website.
1. Processing Time
1.1. All orders are processed within [Number] business days. Orders are not processed or shipped on weekends or holidays. If we encounter any delays in processing your order, we will notify you promptly.
2. Shipping Rates and Methods
2.1. Shipping charges are calculated based on the weight of your order and destination. Shipping options and rates will be displayed at checkout.
2.2. We offer the following shipping methods:
- Standard Shipping: Estimated delivery within [Number] business days.
- Expedited Shipping: Estimated delivery within [Number] business days.
- International Shipping: Estimated delivery times vary depending on the destination country.
2.3. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
3. Shipment Confirmation and Tracking
3.1. You will receive a Shipment Confirmation email once your order has been shipped. The email will include tracking information for your convenience.
3.2. If you do not receive a Shipment Confirmation email within [Number] business days of placing your order, please contact us at [Email Address].
4. International Shipping
4.1. We ship internationally to select countries. Please check our checkout page for available countries.
4.2. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Ethnic Attire is not responsible for any delays caused by customs clearance processes.
4.3. Customs duties and taxes may be applicable to international orders. These fees are determined by the destination country’s customs authorities and are the responsibility of the recipient.
5. Delivery Address
5.1. Please ensure that the shipping address provided is accurate and complete. Ethnic Attire is not liable for orders shipped to incorrect addresses provided by the customer.
5.2. If an order is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the order.
6. Delivery Issues
6.1. Ethnic Attire is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. We encourage customers to ensure their delivery location is secure.
6.2. If you believe your package has been lost or stolen, please contact the carrier to file a claim. If you need assistance, feel free to reach out to us at [Email Address].
7. Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us at [Email Address]. We are here to assist you and ensure your shopping experience with Ethnic Attire is pleasant and seamless.