Shipping and Delivery
Thank you for shopping at Ethnic Attire. This Shipping and Delivery Policy outlines the terms and conditions that apply to all purchases made through our website.
1. Processing Time
1.1. All orders are processed within [Number] business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
1.2. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates and Delivery Estimates
2.1. Shipping charges for your order will be calculated and displayed at checkout.
2.2. Delivery delays can occasionally occur due to unforeseen circumstances beyond our control.
2.3. Estimated delivery times are as follows:
- Domestic: [Number] business days
- International: [Number] business days
2.4. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
3. Shipment Confirmation and Order Tracking
3.1. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [Number] hours.
3.2. If you do not receive a Shipment Confirmation email within [Number] days of placing your order, please contact us at [Email Address].
4. Customs, Duties, and Taxes
4.1. Ethnic Attire is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4.2. Damages or losses during transportation are the responsibility of the shipping company (carrier). Claims for these issues should be filed directly with the carrier.
5. Damages
5.1. Ethnic Attire is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
5.2. Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping Policy
6.1. We ship internationally to select countries. Please check our checkout page for available countries.